Engagement. Relationships that result in actions taken to enhance membership value. That mantra has become a core statement repeated frequently at the AFSA office recently. Whether servicing a member inquiry, informal interpretation, educational need, or any of the valuable benefits offered by the association, member engagement “touch points” are a …
Read More »Executive Vice President’s Report – January/February 2016
Baptism by fire. That phrase has profound meaning for me as I celebrate having served my initial year in the merit shop fire sprinkler contractor industry as the American Fire Sprinkler Association’s (AFSA) executive vice president. The common definition for baptism by fire, an employee who learns the craft by …
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